ISCC understands the importance of local leaders having the ability to make decisions regarding the provision of service to their clients. When you call an ISCC company, the phone rings in that local market and is answered by an ISCC professional. Calls centers in faraway lands and electronic operators are not a part our "Service First" philosophy.
Richard Henderson is ISCC's Chief Operating Officer and TDB's General Manager
Richard has prior experience as the Director of Operations at DocuData Solutions, a General Manager at GRM Information Management and the Director of North American Operations at Recall. Richard attended Texas Tech University.
Steve Hines is AUSA's General Manager.
Tom Gheen is SRC's General Manager.
Our Michigan General Manager is Tom Gheen. Tom has over 8 years invested with SRC and has played a vital role in the evolution of the company. During his tenure, he has personally experienced each aspect of the operations and management of a successful records center. Tom's commitment to quality and service stems from his keen understanding of the service industry. With his "hands-on" management style, today Tom leads our Michigan team of professionals dedicated to serving our customers.
